Termizi Suhaimi

Termizi Suhaimi has extensive experience in the telecommunications industry, currently serving as Principal Revenue Assurance & Fraud Management at Telekom Malaysia since March 2020, focusing on fraud management. Prior to this role, Termizi worked at TM ONE from February 2013 to March 2020 as Assistant Manager and Senior Network Analyst, providing Level 2 support for Cisco TelePresence and video conferencing systems. Earlier experience includes technical support engineering at IB TECHNOLOGIES SDN.BHD, where Termizi assisted with the Telekom IPCC project, and a lead IT Service Desk analyst position at VADS Berhad, overseeing IT infrastructure issues. The career began at Telekom Malaysia in customer service, addressing inquiries and complaints related to various prepaid card services from August 2005 to August 2007.