Haviz Royro Zaman

Haviz Royro Zaman is an experienced professional in human resources and data analysis, currently serving as a Human Resources Officer in the Customer Leveraging Division at Telkom Indonesia since April 2014. In this role, Haviz works as a Data Scientist, focusing on customer segmentation through a Big Data approach to enhance customer satisfaction and revenue. Additional experience includes serving as an Executive Assistant to the Executive Vice President and managing VIP customers as a Business Account Manager. Previous roles also encompass data analysis in the Planning & Performance Division at Telkom, monitoring business performance as Secretary General at Kopegtel Semarang, and conducting market research at Telkomsel. Haviz holds a Master's degree in Business Administration and Management from the University of Melbourne and a Bachelor of Engineering in Industrial Engineering from Institut Teknologi Telkom.