John Sepulchre

John Sepulchre is a seasoned professional with extensive experience in team leadership and customer support within the telecommunications sector. Currently serving as Team Leader of Mobile Fleet Management at Telenet since 2019, responsibilities include leading the SME Support team, managing daily operations, and ensuring effective communication across departments. Prior to this role, John held the position of Head of Technical Assistance at SFR BeLux, overseeing account management, logistics planning, and call center quality analysis. Experience as a Customer Care Representative at Numericable BELUX involved managing customer complaints and quality analysis, while previous roles include Commercial Advisor at BNP Paribas Fortis and a marketing assistant internship at Bigben Interactive. Education includes a Baccalauréat in Marketing from EPHEC and an economics diploma from Institut de l'Assomption.