Telenet Group Holding NV
John Sepulchre is a seasoned professional with extensive experience in team leadership and customer support within the telecommunications sector. Currently serving as Team Leader of Mobile Fleet Management at Telenet since 2019, responsibilities include leading the SME Support team, managing daily operations, and ensuring effective communication across departments. Prior to this role, John held the position of Head of Technical Assistance at SFR BeLux, overseeing account management, logistics planning, and call center quality analysis. Experience as a Customer Care Representative at Numericable BELUX involved managing customer complaints and quality analysis, while previous roles include Commercial Advisor at BNP Paribas Fortis and a marketing assistant internship at Bigben Interactive. Education includes a Baccalauréat in Marketing from EPHEC and an economics diploma from Institut de l'Assomption.
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Telenet Group Holding NV
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Telenet Group Holding NV is a Belgium-based provider of media and communication services to the public and private sectors. It is focused on television (TV), Internet and telephony. The Company's product portfolio comprises cabled TV channel broadcasting, Internet access services, landline telephony, mobile telephony, business services, such as voice and data transmission through fiber-optic cable, coaxial cable, and wireless infrastructures intended primarily for public, health, and education facilities, and voice, data, and Internet service suppliers, among others. In addition, the Company provides its products and services to various corporations, government organizations, healthcare and educational institutions, as well as small and medium-sized enterprises. It operates Lycamobile as its mobile network, as well as Coditel Brabant Bvba And Coditel Sarl.