Léa Humbert

Manager, Retail Delivery Operations at Telenor

Léa Humbert is an accomplished professional with significant experience in retail strategy and operations management, currently serving as Manager of Retail Delivery Operations at Telenor since August 2019. In this role, Léa oversees Telenor's retail strategy and ensures operational readiness across distribution channels, focusing on delivering excellent customer and sales staff experiences. Previous positions include Retail Strategy Execution Manager, where Léa led strategic initiatives to enhance retail operations and customer journeys, and Project Manager in the CMO Office, with recognition for business transformation and process optimization projects. Léa's career began with project management roles at Bontaz, along with internships in communication and public relations at ROLEX and Patek Philippe. Academically, Léa holds a Master in Management from Università Bocconi, an MSc in Economics and Business Administration from the Norwegian School of Economics, and a Bachelor in International Business from Grenoble Ecole de Management, complemented by an exchange semester at Singapore Management University.

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