Jack Whiteman

Jack Whiteman has extensive experience in the telecommunications industry, currently serving as NOC Manager at Telent Technology Services Ltd since December 2014, where responsibilities have included incident management and ensuring customer satisfaction in line with service level agreements. Prior to this role, Jack held multiple positions at Telent, including NOC Team Lead and Technical Management Centre Shift Lead. Jack's career began as a Service Desk Analyst at Telindus Belgacom ICT from July 2013 to March 2020, where similar incident management duties were performed. Earlier experience includes serving as an Account Manager at RM Telecom Solutions, focusing on customer service for mobile accounts. Jack holds a BTEC Level 3 National Diploma in Sport with a Triple Grade Merit from Guildford College - Merrist Wood Campus.