John Magnussen

John Magnussen is an experienced ITSM consultant with a strong background in Remedy ITSM solutions. Currently serving as a Remedy ITSM Consultant at Telent Technology Services Ltd since November 2020, John provides guidance on maximizing returns from investments in Remedy ITSM 20.02. Previous roles include consulting positions at SecureCloud+ and Liberty Global, as well as a Senior Premier Support Architect role at BMC Software, where John assisted customers in deriving value from BMC products. John has a comprehensive history of enhancing ITSM functionalities across various organizations, including Deutsche Bank and Rolls-Royce, supported by an educational background in Computing, IT, and System Analysis from Aarhus Business College.