Aalekh Kumar

Aalekh Kumar is currently an Assistant Manager Quality at Teleperformance, overseeing a team of over 10 Quality Analysts to ensure due diligence across multiple business lines, including financial transaction monitoring and customer service. With a robust background in the quality domain, Aalekh possesses extensive experience in process improvement, performance enhancement, and data analysis across various sectors such as Fintech, Healthcare, and E-Commerce. Previously, Aalekh held positions at TaskUs and Teleperformance, where contributions included developing Quality SOPs and managing transaction monitoring systems. Aalekh graduated from the Truba Institute of Engineering & Information Technology in 2017.