Adil Copur

Adil Copur is a Regional Quality Director at Teleperformance, where they focus on driving quality excellence and continuous improvement in customer service across multiple teams. With over five years of experience in Learning and Quality, Adil has held positions including Technical Support Team Manager and Quality Operations Manager at Webhelp Türkiye and Webhelp, respectively. They are a certified COPC CX Implementation Leader and Lean Six Sigma Green Belt, specializing in quality system implementation and data-driven decision-making. Adil's academic background includes a Bachelor's degree in Fishing and Fisheries Sciences and Management from Çanakkale Onsekiz Mart University.