Alejandro Azurdia

Alejandro Azurdia possesses extensive experience in operations, sales, and marketing management, with a proven track record in enhancing customer service and sales performance across multiple organizations. As a Senior Team Manager at TELUS International Central America, significant achievements included a 23% increase in Net Promoter Score and a 200% rise in revenue per call. Alejandro's roles have included Marketing and Sales Assistant at Tecnica Comercial S.A., where a 7% increase in collections was noted, and Go To Market Consultant at Cargill, resulting in a 7% enhancement in service levels and a 2% cost reduction. Further leadership as Operations Manager at Reymer Motors led to the establishment of operations in Guatemala and significant sales growth. Currently serving as an Account Manager at Teleperformance, Alejandro holds a Master's Degree in Business Administration from INCAE Business School and a Bachelor's degree in Marketing from Universidad Rafael Landívar.