Aman Kumar Jaiswal is a seasoned operations leader with 19 years of experience in the ITES industry, specializing in E-commerce and Trust & Safety domains. They have successfully led multi-million dollar programs, managed teams of over 1500 individuals, and excelled in P&L and SLA management. Jaiswal's expertise encompasses operations management, vendor management, and client relationship management. They have previously held senior roles at Concentrix, HCL Technologies, and currently serve as Vice President of Operations & Client Services at Teleperformance. Jaiswal earned a Bachelor of Commerce from Calcutta University and a Post Graduate Diploma in Business Management from the Institute of Management Technology.
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