André Serafim is currently a SharePoint Online Subject Matter Expert at Teleperformance, where they support various Microsoft 365 applications and guide team members in troubleshooting technical issues. Previously, they held multiple roles in web design, technical support, and network supervision with experiences at companies such as Madde Comunicação and REDITUS SA. André has a background in programming, web development, and pedagogy, having pursued education in areas such as .NET programming and web development. With a career spanning from technical maintenance to advanced technical support, André has built a diverse skill set in information technology and project management.
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