Anil Singh is currently a WFM Manager at Teleperformance. From 2021 to 2023, Anil worked as a WFM Manager at Concentrix Limited, overseeing capacity planning and scheduling for a large client base. Prior to that, Anil served as a Senior Analyst WFM at Webhelp India Pvt Limited from 2012 to 2016, where they focused on forecasting and staffing for over 1,200 full-time equivalents. Anil began their career as a Real Time Analyst at EXL from 2005 to 2012, where they managed scheduling and reporting to meet service level agreements. Anil holds a Bachelor of Commerce degree from DAV Centenary College in Haryana, India.
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