Arkadi Grigoryan is currently the Global Quality Lead in Trust and Safety at Teleperformance, where they oversee quality processes and collaborate globally to enhance performance. Previously, Arkadi served as a Trainer in Customer Support Service and Trust & Safety at Majorel, along with experience as a Customer Service Representative and Training and Quality Manager. Arkadi has a background in training delivery and employee training, and they are pursuing a Bachelor’s degree in Front End Development at IT Academy Step Georgia, expected to conclude in 2024. Arkadi holds a degree from Ilia State University, completed in 2020.
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