Arnold Sanchez is an experienced operations leader currently serving as the Director of Operations at Teleperformance. With a foundational background in Finance and Financial Management Services from Tarlac State University, Arnold has held various roles, including Senior Operations Manager at iQor, where they managed over 300 FTEs, and Senior Operations Manager at Teleperformance. Their leadership philosophy emphasizes the importance of effective coaching and high engagement to drive team morale and achieve client-specific KPIs. Previously, Arnold also worked at Sutherland and FIS, contributing to customer service and operational excellence throughout their career.
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