Artur Serra is a Training and Knowledge Manager with a diverse background in customer service, sales management, and talent development. They gained foundational experience in fundraising and theater scene direction at Teatro O Bando from 2008 to 2009. Throughout their career, Artur held various roles, including Music Manager at Marafona Music and several positions in call center management, leading teams and improving customer experiences. They are proficient in developing training content in Adsales and digital marketing and have a foundation degree in Events Production and Marketing from Restart - Criative Education. Artur continues to contribute to the fields of training and customer service while also pursuing their passion for songwriting.
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