Arun Dogra

Arun Dogra is the Vice President of Operations at Teleperformance, where they are dedicated to driving digital transformation and enhancing client relationships. Previously, they served as an Independent Consultant focusing on technology start-ups, leveraging their expertise in Lean Six Sigma and RPA to develop innovative strategies for revenue growth. Their career includes significant roles in customer service management at American Express and British Telecommunications, where they achieved remarkable improvements in customer satisfaction and operational efficiency. Arun's educational background encompasses programs in Change and Innovation Leadership from the Indian School of Business and Marketing Analytics from the Indian Institute of Management Visakhapatnam.