Basak Mandal has a diverse and notable background in operations and management within the customer service industry. Starting as a Customer Care Representative at Concentrix and Teleperformance, Basak progressed to roles of increasing responsibility, including Team Leader at Teleperformance India and Senior Team Lead at SYKES. In recent years, Basak served as Assistant Operations Manager at mPokket and VCOSMOS. This experience reflects a strong foundation in team leadership and operational management, demonstrating a commitment to excellence in customer service and operational efficiency.
This person is not in the org chart
This person is not in any teams
This person is not in any offices