Benjamin Minkus is the Director of Transformation at Teleperformance Infinity, currently enhancing customer experience through a data-driven approach. With over 25 years of professional experience, they have collaborated on process optimization, digital transformation, and analytics for more than 500 clients across various industries worldwide. Benjamin has held several positions within Teleperformance, including Leadership Development Manager and Senior Assessment Analyst, where they focused on best practices and operational efficiency. Additionally, they have a Bachelor's of Science degree from the University of Miami, with a double major in Journalism and Philosophy.
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