Bhaskar Rao is the Director of Workforce Management at Teleperformance, where they utilize extensive experience from previous roles such as Senior Manager WFM at Teleperformance and Lead WFM at Tech Mahindra Business Services. They previously held positions at IBM Global Process Services and IBM DAKSH, where they developed expertise in real-time monitoring, data analysis, and managing large teams in various environments. Bhaskar's educational background includes a Bachelor of Science in Computer Science and a Master of Computer Applications from Andhra University.
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