Callum Mckerrell

Callum Mckerrell is currently the Director of Operations at Teleperformance, where they focus on operational excellence and business growth. With over a decade of experience in management and operations, Callum has developed and executed strategic plans, optimized processes, and led high-performing teams to improve productivity and reduce costs. Their commitment to data-driven decision-making and fostering collaboration has resulted in measurable outcomes that align with organizational objectives. Prior to their current role, Callum held various positions within Teleperformance, including Contact Center Manager and Team Manager, where they contributed to enhancing team performance and operational efficiency.