Caroline Mbulo is an operations customer expert at TP since October 2025, bringing valuable experience from a previous role as an online marketing assistant at Addi shoe store, where follower engagement increased by 30% and online sales rose by 20%. Earlier, Caroline served as a counselor at Kendu Adventist Hospital, facilitating patient appointments and developing educational content. Caroline holds a Bachelor of Arts from the University of Nairobi, and a certification in digital marketing from Generation Kenya, alongside a Kenya Certificate of Secondary Education from St. Alberts Girls High School.
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