Catalin Istrate

Catalin Istrate is the Director of Operations at Teleperformance Romania, where they focus on optimizing business processes and enhancing service excellence. With a strong background in strategic planning and financial oversight, Catalin applies data-driven decision-making to foster operational efficiency and sustainable growth. Previously, Catalin held various roles, including Senior Service Delivery Manager at Teleperformance and Team Manager at CGS, where they consistently exceeded performance metrics and strengthened client relationships. Catalin holds a Bachelor's degree in Telecommunications Management from Universitatea „Spiru Haret” din București.