Cedric Ferrer is the Senior Operations Manager at Teleperformance Malaysia, bringing extensive experience in the outsourcing/offshoring industry. They have previously worked as an Account Manager at STARTEK from 2015 to 2021 and served as Operations Manager at Teleperformance from 2021 to 2023. Additionally, Cedric led a team at Convergys from 2012 to 2015, supporting technical issues for a cable company. Cedric holds a Bachelor of Arts (B.A.) in Political Science and Government from West Visayas State University, earned from 2005 to 2009.
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