Chris Klapf

Chris Klapf is a Senior Solutions Architect at Teleperformance, specializing in business transformation and call center design and management. With experience as a General Manager at Dimension Data and Merchants, Chris has successfully managed operations for blue chip clients and implemented best practice standards. Prior roles as Operations Director at Full Circle and Account Manager at Capita further demonstrate Chris's expertise in consulting, account management, and commercial pricing for offshore opportunities. Chris's education includes a Finance degree from the University of Cape Town Graduate School of Business and a Diploma in Call Centre Management from the Institute of Marketing Management.