Dan Sas Achim

Dan Sas Achim is an experienced Director of Operations at Teleperformance, specializing in driving operational excellence and strategic client management. With over a decade in the BPO and customer experience industry, they have led high-performing teams of more than 800 employees and managed substantial service portfolios exceeding 20 million euros. Dan has a proven track record in optimizing processes across global delivery ecosystems and has partnered with leading brands in various sectors. They are currently pursuing a degree in International Business from Universitatea „Lucian Blaga” din Sibiu.