Danielle Silva

Danielle Silva is a professional with extensive experience in operations management and customer service. They served as an Operations Coordinator at Teleperformance from 2016 to 2017, where they managed operations and KPIs, and as a Quality and Training Supervisor, focusing on team development and operational excellence. Danielle previously held administrative roles at SEBRAE and Facell Telecom and worked as an Auditor at Midway Mall. Currently, they are pursuing an MBA in Financial and Capital Market Management at FACUVALE, after earning a Bachelor's degree in Business Administration from UNIFACEX.