Danilo Romualdo

Danilo Romualdo is a dedicated professional in Customer Experience (CX) with over five years of experience in logistics and customer care. They hold a Bachelor's degree in Advertising and Marketing from Universidade Paulista and an MBA in Strategic Marketing Management from Universidade São Judas Tadeu. Currently, Danilo works as an Expert in Relationship Interaction at TP, where they handle critical customer support. Their previous roles include customer service and marketing positions with various companies, where they utilized tools like Salesforce and Zendesk to enhance customer engagement and satisfaction.