David B. is a CX expert with over 20 years of experience in banking, financial services, and global outsourcing. They have held leadership roles at Fortune 1000 companies such as AT&T, ADP, TTEC, and Enterprise, where they cultivated process-based habits to drive results. David has also served as Vice President of Sales at Spear Education, focusing on enhancing client experiences in the dental field, and is currently the Vice President of Global Business Development for BFSI at Teleperformance. They earned an MBA and a BA from the University of Denver and reside in Scottsdale, AZ, with their two children.
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