David Vidal Rodríguez is a passionate and results-driven Training Manager with over 10 years of experience in the BPO industry. They have a proven track record in leading high-performing bilingual teams and aligning training strategies with business goals. David specializes in talent development, KPI management, and creating dynamic learning environments. They previously served as a Call Center Supervisor at Convergys and held various roles at Teleperformance, including Training Manager. David holds a Bachelor’s degree in English Teaching from Universidad Distrital Francisco José de Caldas.
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