Deepankar Sehgal has over five years of experience in customer support and management, beginning at Teleperformance in July 2012, where positions included Technical Support Lead, Assistant Call Center Manager, Assistant Manager Customer Care, and Subject Matter Expert. Responsibilities involved maintaining quality standards, guiding technical support representatives, managing escalations, and contributing to customer satisfaction initiatives. Prior experience includes working as a Chemistry Faculty Member at Brilliant Tutorials Pvt Ltd., where instructional duties included coaching and assessment design. Deepankar holds a Bachelor of Technology in Instrumentation and Control Engineering from Bharati Vidyapeeth's College of Engineering and a Post Graduate Program in Data Science and Business Analytics from Great Lakes in association with McCombs School of Business.
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