Derek Marcroft

Derek Marcroft is a Quality Assurance Manager at Teleperformance, where they oversee quality processes and ensure client satisfaction. They graduated from Brigham Young University-Idaho and previously held roles such as Public Relations Assistant with Idaho Falls Youth Symphony, increasing attendance significantly, and Project Manager at Suncrest Marketing Agency, where they led a talented team. Derek's experience at Teleperformance includes positions as a Quality Assurance Supervisor and MSAT Analyst. They are eager to leverage their skills in a dynamic environment, representing diverse clients effectively.