Dhouha Refai

Dhouha Refai is currently a financial controller at Teleperformance Tunisie, where they develop and implement reporting tools for senior management and design business activity dashboards. They oversee budget processes, financial analyses, and reporting while ensuring compliance with procedures. Dhouha previously worked as a trainer and senior customer service advisor at Teleperformance Tunisie, and held counter and back office agent positions at Amen Bank and La Poste Tunisienne. They earned a Master's degree in Accounting Sciences from the Institut des Hautes Études Commerciales de Carthage.