Dina Adel is an Operations Manager and Customer Experience Leader with a background in the customer service industry. They have a strong track record in managing large operations and enhancing customer satisfaction through strategic planning, quality assurance, and cross-functional collaboration. With experience in various roles at Teleperformance, including Service Delivery Manager and Operations Supervisor, they achieved significant improvements in customer satisfaction and sales growth. Dina holds a Bachelor's degree in Pharmaceutical from Cairo University and is COPC-certified, focusing on delivering high-impact service experiences.
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