Doaa Osama

Doaa Osama is an experienced Audit Lead at TP, with a proven track record in operational supervision and auditing. At Teleperformance, Doaa excelled as an Operations Supervisor, leading teams by monitoring performance and ensuring compliance with corporate policies. Previous roles include serving as a Subject Matter Expert, handling customer inquiries and providing expert guidance, and as an Auditor, where Doaa successfully conducted over 100 audits that garnered COPC certification and identified significant cost savings. This diverse background highlights a strong commitment to operational efficiency and continuous improvement in client satisfaction and internal procedures.