Egberto Lopes is a senior operations manager at Teleperformance, with sixteen years of experience in the BPO customer services market. They have a diverse background in various sectors, including technology, education, finance, healthcare, and retail, working with notable companies such as HP, Lenovo, and Citibank. Egberto has successfully implemented large-scale operations and projects utilizing methodologies such as FEMEA, COPC, and Six Sigma, focusing on operational efficiency and customer satisfaction. Known for their leadership spirit and professional relationships, Egberto prioritizes business growth and personal development in their career.
Location
São Paulo, Brazil
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