Erwin Henriquez is currently the Vice President of Operations at TaskUs, where they leverage their expertise in BPO and continuous improvement management. Previously, Erwin held various roles, including Continuous Improvement & Quality Director at Teleperformance and several positions at Sitel, where they focused on customer service and quality assurance. Erwin began their career as a Sales Service Representative at Stream Global Services. They possess a LSS Green Belt certification, underscoring their commitment to quality and operational excellence.
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