Fady Farag is an accomplished Process Excellence Leader and Quality & Training Manager currently serving at TP as the Regional Process Excellence EMEA. With a history of improving process and quality compliance in the outsourcing BPO industry, Fady has successfully implemented Lean Six Sigma and COPC standards across multi-site operations in Europe and the Middle East. Fady previously led Quality and Training functions for over 1,600 employees at Crystel.co and managed quality and training initiatives for regional teams at Majorel Egypt. Lean Six Sigma green belt certified, Fady is passionate about coaching others towards career growth and financial independence.
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