Fernanda Atella

Fernanda Atella is a skilled Customer Success Specialist with extensive experience in customer service, process management, and data analysis. They have held roles such as Supervisor of Administration at the Prefeitura de Sarzedo and Administrative Assistant at SEI Consultoria e Projetos, where they honed their analytical skills and attention to detail. Currently serving as an Analyst at Teleperformance, Fernanda manages customer complaints and process improvements using CRM platforms like Zendesk and Salesforce. With a solid foundation in Human Resources Management from UNINTER, Fernanda is dedicated to optimizing operations and enhancing customer satisfaction.