Frank Morrison

Frank Morrison is the SVP Client Solutions at Teleperformance, where they leverage over 20 years of experience in the BPO space to enhance customer service experiences. Previously, Frank held roles at IBM Global Business Services as BPO Project Executive and Certified CRM BPO Solutions Architect, focusing on customer strategy and call center operations. At Concentrix, Frank served as Global Director of Account Management and Director of Consulting and Transformation, specializing in customer experience and operational excellence. Frank has also co-founded a software company and managed significant CRM and call center projects throughout their career.