Henry Martinez

Henry Martinez is an experienced executive with a strong background in operations management, currently serving as Vice President of Global Operations at Teleperformance since April 2013. Responsibilities include ensuring performance delivery, contractual compliance, and profitability across multiple geographical sites supporting key clients. Prior to this role, Henry held various positions at Teleperformance, including Director of Client Operations and Regional Account Director, overseeing operations for large teams across several countries and managing client relations. Henry's earlier experience includes serving as an Account Manager at Emergia and Operations Manager at Data Vimenca, where responsibilities encompassed resource management and compliance with service level metrics. Henry holds a Bachelor's degree in Industrial Engineering from Instituto Tecnológico de Santo Domingo.