Inês Almeida is an Organizational Development & Career Advisory Director with over 9 years of experience in Customer Experience and Sales. They have a strong academic background in human-related fields and have successfully led multicultural teams in various sectors, including banking and e-commerce. Inês has held pivotal roles at organizations like Monese and Teleperformance, focusing on quality assurance, training, and performance management. Currently, they spearhead strategic learning and development initiatives aimed at fostering continuous growth and operational excellence. Inês's effective communication and negotiation skills underscore their commitment to enhancing team performance and productivity.
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