Islam Hazem is an accomplished Global Operations Manager at Teleperformance since December 2017, specializing in designing and implementing comprehensive action plans to enhance performance and ensure strategic alignment across global operations. Prior experience includes roles as Assistant Call Center Manager and Sales Manager, where responsibilities included managing over 200 employees and enhancing project performance through effective action plans. Previous positions also encompass Call Center Supervisor, Retention Specialist, and Customer Service Representative, demonstrating a strong foundation in customer service and team management. Additionally, Islam worked as a Customer Service Representative at Otlob and as an English Arabic translator at S&S for Translation. Islam holds a Bachelor's degree in Language Interpretation and Translation from October 6 University.
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