J-Bert Manliguez

J-Bert Manliguez is a seasoned customer experience leader with over 17 years in the BPO industry, specializing in travel and retail. Currently a General Manager at Teleperformance since 2021, J-Bert focuses on operational excellence and customer satisfaction. Previously, J-Bert held various managerial roles at Teleperformance Philippines and Aegis PeopleSupport, where they were responsible for strategic planning, workforce development, and performance management. J-Bert is a Six Sigma Yellow Belt and COPC Certified professional, dedicated to driving high-level team performance and process improvements. J-Bert earned a degree from Dr. Felimon C. Aguilar Memorial College between 2004 and 2008.