Jaspreet Kaur possesses extensive experience in quality assurance and training management, currently serving as the Director of Quality Assurance at TP since September 2025 and previously holding the position of Sr. Training and Quality Manager at Concentrix from January 2023 to August 2025. Prior roles include Quality Assurance Manager at Teleperformance India, Assistant Manager at Military Farm, and Quality Analyst at Vodafone, along with a tenure as Assistant Quality Assurance Manager at Teleperformance. Jaspreet Kaur is proficient in client and stakeholder management, customer experience excellence, and process improvement, with certifications in Six Sigma and LEAN methodologies. Educational background includes a Bachelor of Engineering in Electrical, Electronics, and Communications Engineering from Kurukshetra University, completed in 2014.
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