Jesus Hidalgo is a hands-on leader and Country Director at Teleperformance, with 22 years of experience in the BPO industry. They have a proven track record in performance improvement, leadership development, revenue growth, and profitability maximization. Previously, Jesus held key roles at Concentrix, Stream Global Services, and Alorica, where they effectively managed operations and ensured customer satisfaction. They are currently pursuing a Bachelor's degree in Business Administration and Management at Universidad del Caribe in the Dominican Republic.
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