Jitendra Mishra is an Assistant Manager in Training & Development at Teleperformance, bringing over eight years of experience in the BPO/ITeS industry. Starting as a Team Leader in operations, Jitendra consistently exceeded performance KPIs while mentoring high-performing teams. Currently, Jitendra designs and delivers training programs that enhance agent performance and improve customer satisfaction. With strengths in team development, stakeholder management, and performance coaching, Jitendra is committed to people-first leadership and continuous learning. Jitendra is pursuing a Bachelor of Science in Biotechnology at Jaipur National University.
Location
Jaipur, India
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