Jojo Pacis is the Chief Transformation Officer for Teleperformance in the US and Canada, leading a diverse team in driving growth and process optimization. Prior to this role, Jojo served as Vice President of Transformation and Capability Development at Teleperformance Philippines, overseeing business transformation initiatives across multiple sites. Jojo's extensive experience in operational excellence and change management is complemented by a Bachelor of Commerce degree from the University of Santo Tomas and a Six Sigma Green Belt certificate from Ateneo Graduate School of Business. With a career that spans various leadership positions in the industry, Jojo continues to support strategic actions critical to the companies' evolution.
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