Jose Leiva has a diverse professional background with significant experience in human resources and technical support. From November 2017 to June 2021, Jose worked as an HR Employee Life Specialist focused on workforce management at Mondelēz International. Prior to this role, Jose served as a customer service agent at Convergys from June 2013 to June 2016 and has been a Technical Support Analyst at Teleperformance since July 2016. Educationally, Jose holds degrees in telecommunications engineering from Universidad Fidélitas (2017-2022) and networking (CCNA) from Universidad Politécnica Costa Rica (2017) and Virtual Learning Academy (2016-2017), alongside studies in second language learning in Portuguese and English.
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