Jose Lopez is currently the Global Operations Director at Teleperformance EMEA, a role held since 2021. Previously, they held various positions at Teleperformance between 2016 and 2018, including Assistant Contact Center Manager and Bilingual Quality Analyst. Additionally, Jose worked as a Bilingual Customer Service Representative at Sitel from 2011 to 2013. They are pursuing a degree in Management Skills for Effective Direction in Contact Center and BPO Companies at the Colegio de Estudios Superiores de Administración, after graduating with a degree in Modern Languages from Universidad EAN in 2015.
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