Juan Vargas has extensive experience in training and quality assurance within the customer service industry. Currently serving as the QA Training Manager Sr at Teleperformance since May 2017, Juan has progressed through various roles including Training & Quality Assurance Manager and QA Manager. Prior to this, Juan held the position of Supervisor at almacontact from March 2016 to March 2017 and worked as a Trainer at emtelco from May 2010 to December 2014. This background reflects a strong commitment to enhancing training programs and ensuring quality standards in service delivery.
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